We are pleased that you are visiting our website and thank you for your interest in our company and our products. Protecting your privacy when using our website, is a priority for us. Please therefore take note of the following information:

 

1. Collection, Processing and Use of Personal Data

Basically, you may visit our website without us collecting any personal data. Personal data is only collected if you voluntarily disclose such data for the purpose of concluding a contract, opening a customer account or contacting us. Without your explicit consent, this data is merely used for contract fulfillment and processing your inquiries. Upon the complete fulfillment of the contract your data will be stored with care for tax and commercial law retention periods, to be deleted upon expiry of these periods.

Furthermore, we may exclusively use the e-mail address received from you in connection with the sale of goods or services for direct marketing purposes when we advertise our own goods and services similar to those you have ordered in our newsletter, unless you have objected to such use. You may at any time notify us of your objection to our use of your e-mail address, no costs being thereby incurred other than the submission costs according to the basic tariffs. You may object (and thereby unsubscribe from our Newsletter) at any time via the respective link in the Newsletter or by e-mail to the following e-mail address, respectively:

office@communication-studio.com

 

2. Transfer of Personal Data

Order processing

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfill your order.

For the purpose of contract fulfillment, we transfer personal data collected by us to the transport company commissioned with the delivery, provided this is required for delivering the goods. For handling of payments, we transfer your payment data to the commissioned credit institution. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems.

 

3. Cookies

This website uses so-called “cookies” serving to make our Internet presence more user-friendly, effective and secure – for instance to accelerate navigation on our website. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation. We use these analytics cookies to measure and analyze how our customers use the website. This allows us to continuously improve our website and your shopping experience.

Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, mostly so-called “session cookies”. “Session cookies” are characterized by the fact that they are automatically deleted from your hard drive upon the end of the browser session. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called permanent cookies). By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

You may certainly decline these cookies at any time provided your browser permits this. However, please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.

 

4. Information on Customer Rights and Contacts

You are entitled to obtain information on your saved data free of charge and to correct, block or delete this data where applicable. Please contact us with any further inquiries about the collection, processing or use of your personal data. The same shall apply for obtaining information, your requests to block, delete or correct your personal data as well as for the withdrawal of your consent.